Trần Huyền TrangTrần Huyền Trang

A letter to the manager of the hotel.

Jul 14, 2020

Dear Sir or Madam,

I have recently stayed in your hotel - Ibis Hotel Heidelberg, for about a week. The temperature was unusually higher during this period and unfortunately, the air conditioner in my room was not fully operational. I am writing this letter to complain about the bad experience I have had due to this and would like you to take steps so that it does not happen again.

I checked into the hotel at midnight on 14th July and straightaway went to bed. However, after turning the air conditioner on, I realized that the room was not getting cooler and the room temperature was peculiarly high.

Subsequently, I called the hotel staff to solve the problem but they could not do anything. Moreover, no other room was available. Consequently, I had to stay in this room and open the windows and rely on natural air to cool my room. I had to sleep in skimpy clothes, which I do not prefer, to overcome the heat. Noise from the street came through the open windows and my sleep was disrupted.

Therefore, I want you to refund 40% of my hotel charges or provide me with a free stay in a deluxe room next time I check into your hotel.

Yours faithfully,

John Vyas

Hãy là người đầu tiên thích bài viết này.

Bình luận

Hãy đăng nhập để bắt đầu hành trình Hack Não với Goingsunny.

Đăng nhập để tiếp tục

Truyện chêm Unit gwt21

Chưa có bài viết nào, hãy là người đầu tiên!